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A support technician will be connecting to your PC. In order to employ this connection, a small applet must be downloaded. You will retain control for the duration of this session and can terminate the session at any time. Please close any personal or confidential information on your screen, as the technician will be viewing your desktop. IT In Demand, Inc., its agents or partners will take all necessary precautions to safe guard any data or other computer files during the remote support session but cannot guarantee against any form of data loss. In no event shall IT In Demand, Inc., its agents or partners, be liable for any special, incidental, indirect or consequential damages.